SHIPPING & RETURNS
Shipping Policy
Free Shipping Policy: Orders Over $40
We are pleased to offer free standard shipping for orders over $40 within the continental United States. Orders that qualify for free shipping will be shipped via our standard shipping method, which typically takes 3-7 business days for delivery.
Orders that do not qualify for free shipping will be charged a flat rate shipping fee of $5.99.
Please note that the free shipping offer applies to the subtotal amount of the order, after any discounts or promotions have been applied. Taxes and other fees do not count towards the $40 minimum order requirement for free shipping.
If you would like to upgrade to expedited shipping, please contact our customer service team at [insert contact information] for a quote.
We reserve the right to modify or discontinue the free shipping offer at any time without prior notice. If you have any questions or concerns about our free shipping policy, please contact our customer service team at FTSapparelllc@gmail.com
Return & Exchange Policy
Return Policy: 30 Days Customer Pays Shipping
We want you to be completely satisfied with your purchase from our online store. If for any reason you are not satisfied, you may return the item(s) within 30 days of the purchase date for a refund, less any shipping charges. Please note that the item(s) must be in new, unused condition with all original tags and packaging intact.
To initiate a return, please contact our customer service team at [insert contact information] to receive a Return Authorization (RA) number. The RA number must be included with your returned item(s) to ensure proper processing.
Customers are responsible for all return shipping costs. We recommend that you use a trackable shipping method and insure the package for the full value of the item(s) being returned. We are not responsible for any lost or damaged packages during the return shipping process.
Once we receive your returned item(s), we will inspect them to ensure that they are in new, unused condition with all original tags and packaging intact. If the item(s) meet these requirements, we will issue a refund to the original payment method within 10 business days.
Please note that we do not offer exchanges. If you would like a different item, please return the original item for a refund and place a new order for the desired item.
If you have any questions or concerns about our return policy, please contact our customer service team at FTSapparelllc@gmail.com.